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Account Login

Welcome to City of Rock Hill's Customer Self-Service (CSS) system. With CSS you can access account information, view your bill, make payments and place requests or inquiries. New features coming soon!
To login, enter your Email Address and Password in the fields below.

We are committed to keeping your personal information secure and are unable to transfer your previous password credentials from our prior vendor as of 3/21/2017. If you have not already re-registered, please take a few moments to log in as a new user and set a new password in order to access all of the features in our new customer service portal, including setting up Pay By Text and AutoPay.

If your service has been disconnected, please contact Customer Service at 803-325-2500 during normal business hours to arrange for reconnection.
For new user account registration Click Here
If you know your account number and wish to make a one-time payment without logging in Click Here